COMMISSIONERS COURT AGENDA REQUEST
MADE BY: Larry Griffin
OFFICE: Commissioner, Precinct 4
MEETING DATE: Februar~2, 2001 TIME PREFERRED:
SUBJECT: (PLEASE BF, SPECIFIC)
Consider and discuss approving the Job Description for the Kerr County "Information Systems
Support Specialist" and approving the method and schedule for filling the position.
EXECUTIVE SESSION REQUESTED: (PLEASE STATE REASON)
NAME OF PERSON ADDRESSING THE COURT:
ESTIMATED LENGTH OF PRESENTATION:
IF PERSONNEL MATTER -NAME OF EMPLOYEE:
Commissioner Griffin
Time for submitting this request for Court to assure that the matter is posted in accordance with Title
5, Chapter 551 and 552, Government Code, is as follows:
Meeting scheduled for Mondays:
THIS REQUEST RECEIVED BY:
THIS REQUEST RECEIVED ON:
5:00 P.M. previous Tuesday.

All Agenda Requests will be screened by the County Judge's Office to determine if adequate information has
been prepazed for the Court's formal consideration and action at time of Court Meetings. Your cooperation
will be appreciated and contribute towazds you request being addressed at the eazliest opportunity. See
Agenda Request Rules Adopted by Commissioners' Court.
In accordance with the court's approved budget we are scheduled to hire an Information
Systems Support Specialist on or about April 1, 2001.
This draft job description needs to be approved and the process and schedule for filling
the position needs to be determined.
1 will propose that after the job description is approved we will list the opening with the
Texas Workforce Commission and advertise it locally. The selection process will be
scheduled to result in a start date on or about April 1, 2001 for the individual selected.
If possible I would suggest that we wait to see the level of applicants we receive before
setting the Grade Level of the position. In any case we will not exceed the budgeted
amount.
Larry Griffin
KERR COUNTY INFORMATION SYSTEMS SUPPORT SPECIALIST
GENERAL DESCRIPTION
Performs complex systems support work providing customer support for Kerr County
information systems. Work involves operating automated office in either astand-alone,
network, or mainframe environment. Provides training to Kerr County staff in the
implementation and use of automated systems. Implements and maintains the Kerr
County website and acts as its webmaster. May supervise and train systems support
staff. Works under limited supervision with considerable latitude for the use of initiative
and independent judgment.
EXAMPLES OF WORK PERFORMED
Uses several different software package applications which perform computations or
arithmetic and logic operations to arrange, sort, or manipulate data.
Advises users and analyzes user requirements and makes recommendations on
software and the efficient use of information technology systems.
Assists users in the design, development, and maintenance of various system
applications.
Provides technical assistance and support for applications/hardware problems and for
information sharing with external entities in a customer service environment.
Provides customer service and help desk support to Kerr County offices.
Implements and maintains the Kerr County website and acts as its webmaster.
Reviews and recommends the procurement of information technology hardware or
software.
Maintains the necessary security controls over the software.
Develops and makes presentations and briefings for employee training sessions.
Develops and publishes system operations procedures.
Prepares briefings, reports, and evaluations as to systems efficiency and utilization.
May coordinate with other sections or agencies concerning the implementation of new
systems, administration of Kerr County policies and procedures, and scheduling of
technical support activities.
May supervise and train systems support staff.
May be responsible for the management of a local area network.
Performs related work as assigned.
GENERAL QUALIFICATION GUIDELINES
Experience and Education
Experience in systems support work, including training staff on how to operate
equipment and installing and repairing equipment is mandatory .Experience in website
building and maintenance is mandatory. Graduation from a standard senior high school
or equivalent is mandatory. College courses in computer science and/or technology is
generally preferred. Experience and education may be substituted for one another.
Knowledge. Skills, and Abilities
Knowledge of the practices, principles, and techniques of computer operation; of
information systems; computer software and hardware; information security policies and
procedures; help desk environment, local and wide area networks, database
administration, Internet website management and management of information system.
Skill in communicating technical material to others, in the use and support of personal
computers in applicable programs and system, and in troubleshooting information
systems.
Ability to train others, to operate information technology systems, and to troubleshoot
and repair equipment