ORDER N0.28976
KERR COUNTY INFORMATION TECHNOLOGY PERSONNEL.
Came to be heard this the 10th day of January 2005 with a motion made by
Commissioner Williams seconded by Commissioner Letz. The Court unanimously
approved by a vote of 3-0-0 to accept the resignation of Shaun Branham and to advertise
for part time personnel and for a contract for the personal computers.

COMMISSIONERS' COURT AGENDA REQUEST
PLEASE FURNISH ONE ORIGINAL AND NINE COPIES OF THIS REQUEST
AND DOCUMENTS TO BE REVIEWED BY THE COURT.
MADE BY: William H. Williams OFFICE: Commissioner, Pct. 2
MEETING DATE: January 10, 2005 TIME PREFERRED:
SUBJECT: (Please be specific). Consider, discuss and take appropriate action regarding
efficiency and effectiveness of Kerr County Information Technology personnel.
EXECUTIVE SESSION REQUESTED:
NAME OF PERSON(S) ADDRESSING THE COURT: Commissioner Williams.
ESTIMATED LENGTH OF PRESENTATION: 5 Minutes
IF PERSONNEL MATTER NAME OF EMPLOYEE:
Time for submitting this request for Court to assure that the matter is posted in
accordance with Title 5, Chapter 551 and 552, Government Code, is as follows:
Meeting scheduled for Mondays: 5:00 P.M. previous Tuesday
THIS REQUEST RECEIVED BY:
THIS REQUEST RECEIVED ON:
All Agenda Requests will be screened by the County Judge's Office to determine if adequate
information has been prepared for the Court's formal consideration and action at time of Court
meetings. Your cooperation is appreciated and contributes toward your request being addressed
at the earliest opportunity. See Agenda Request Rule adopted by Commissioners Court.
Agenda Item Backup Material
Attached is the latest in a litany of complaints most, if not all of us receive from
various Elected Officials and Department Heads regarding the effectiveness and
efficiency of the Kerr County Information Technology Specialist.
The Court will recall that when Ms. Mitchell was selected to be our
Administrative Assistant/Court Coordinator, we were made aware that, in addition to her
others skills, she was experienced and competent to manage the Kerr County Web Site.
We issued instructions to the Information Technology Department that she be
familiarized with the Web Site ASAP so that changes and improvements could be
managed from Commissioners' Court.
Repeated efforts have been made to effect this transition, and 9 months later,
nothing has happened to facilitate our instructions. It's time to correct this and the other
problems relayed to us.
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ROAD da BRIDGE
MEMORANDUM
Td: Shsiin $~ /
FRC?M: Truby Hardin
CC: Tammy Ta nv Commissioners Court
DATIr; Member 16, 20Q4
5UB3EGT: Ra-~sd ~ 13ridgo
[n Scptcmbex, 2004 our aftice purchased a new Bell Computer for Barbara. Shortly after w~ gat it set
up and several programs installed on it, we called you and asked you to pick up the old computer and
prepare it so that Mike Stensgaard cocild use it in the shop. You picked it. up and promised to return so
that you could bring hack thr, old computer for the shod, and also instal] an anti-virus program on our
new computer.
Since that time both Barbera and I have called you and left messages, but we ha~~e not heard back from
you, i7Ve really would appreciate it if we could get the old computer returned so that Mike cautd use it
to input vehicle maintenance and repair records. Additionally, it is very important to have the virus
pratcction installed on tlae new camputcr.
Any assistance that you could give u.~ tt~ get this accomplished would be v+cry much appreciated.
TAX OFFICE MEMORANDUM
TO:	COUNTY JUDGE & COMIvIISSIONERS COURT
FROM:	PAULA RECTOR
susJECr:	aoNrnvrERs
DATE:	12/29/2004
CC:	
On several occasions in the past and present we have made request for repairs or upgrades on
computers located in the Tax Office. Since this office is primarily a public service office, it is
imperative that all computers are operating properly at all times. When problems arise we depend on
our Information's Technologist, Shaun Branham to take care of these problems as quickly as
possible, which in most instances is not the case. I understand that he caruiot focus all of his
attention on this office, but when he is made aware of a problem, it takes days, and in most cases
weeks for him to fix it. Most recent case is the computer used by my Chief Deputy. Arrangements
were made with Shaun in November for a much needed upgrade. I paid for the upgrade in
November and was supposed to be done while we were in College Station, it did not get done, when
he was asked why, he said he didn't have time. Again arrangements were made to have the upgrade
done over the Christmas holidays. Shaun explained the he was taking off Wednesday the 22nd so he
could work on the computer on Friday the 24th. My chief deputy unhooked the tower and placed it
on his desk Yesterday, Tuesday the 28th, the tower was still setting in his desk and nothing had been
done, haven't heard from him since. I feel we have gone out of our way to accommodate him, and
get nothing but excuses. If he worked 8 to 5 like all of us here, instead of when he says he is
working, perhaps things would get done. Which apparently he isn't working when he says he is going
to, and I am sure he has a good excuse. We all have to answer to someone, even the elected officials,
who have to answer to the citizens of Kerr County, but who does he answer to? I would like to apply
for his job so I have no one to answer to. I hope someone will address this situation; I am at the end
of my rope.
t ` ,,
~~ ~~
Paula Rector, RTA