KERB COUNTY JUVENILE FACILITY Where Changes Begin .. . Kerr County Juvenile Facility Table of Contents Chapter 1 ............................................ Administration, Organization, and Management Chapter 2 ............; ............................... Fiscal Management Chapter 3 ............................................ Personnel Chapter 4 ............................................. Training and Staff Development Chapter ~ ............................................. Records Chapter 6 ............................................. Administrative Information and Research Chapter 7 ............................................. Citizen Involvement and Volunteer Chapter 8 ............................................. Physical Piant Chapter 9 ............................................. Security and Control Chapter 10 ............................................. Safety and Emergency Procedures Chapter 11 ............................................. Rules and Discipline Chapter 12 ............................................. Juvenile Rights Chapter 13 ............................................. Food Service Chapter 14 ............................................. Sanitation and Hygiene Chapter 15 ............................................. Medical and Health Care Services Chapter 16 ............................................. Intake and Admission Chapter 17 ............................................. Juvenile Services Chapter 18 ............................................. Communication: Mail, Telephone, and Visiting Chapter 19 ............................................ Release Preparation and Transfer Q ~ ~ - '-~ C -' ;=~ < ~zz ~,=;; ~z`=' n o ~^~'z-y v V c >~z ~~~, o `-' -c N -~ ^~ v~ n D O~ ~n ~~ cn n r O ;,, ~ rn ~ ~ ....r. nO -~ ~ ~ cn C:7 --3 C ~:, ~ _< in ~ O o~ c_ ~_ Z 7 >z ,7 N s =, v C ~ <~ a ~-~ ~~ s z~ r '~ v n n r --l -< CO ,_ O n ~ c:~ n ~ z ~ ~ p ~~ ~ ~ ~; ~ n ~r > ~~ _, ' ~~ ~ oz ~ ~o ~~ ~ O U U ~ ~ i" =~ < = ~ C n n -. C . ~- ~ ~ _ , ~ KERR COUNTY JUVENILE FACILITY POST-ADJUDICATED POLICY & PROCEDURES CHAPTER 1 ADMINISTRATION, ORGANIZATION, AND MANAGEMENT ICcir County ,luvenile Facility Ch:~t~tcr n~lnunistration, Chganization, and M:Ina4CmC11l titihjcct Coordination with Community A~cncics anal (:ducational Institutions Policy N~unber 1.1 POLICY The Administrator shall coordinate planning efforts ~t ith community--related groups and service to ensure nta.~nnun use of available resources for jug miles placed in faciliiy. Tate Administrator shall also cooperate with other departments. divisions. and agencies of the state. its political subdivisions and municipalities. as well as appropriate private agencies and organisations to assist in prodding necessary services for these juveniles. PROCEDURES Since reducing ties ttith family. peers. and outer support systems within the conuntmity can only increase juveniles' feelings of alienation c~en for a slwtl stagy. the facility shall maintain as close a tie with the communit}~ as is possible. C'onr~linrltion ivilh Communit7~-13aserl Prngrnms cmr! Services Maintaining ties with the commtmit~• requires the follo~t'ing: * Ample opportunities for juveniles to be ~yith f unily and friends * Involvement in appropriate community activities * Permitting vohmtecrs from the comnntnity to ~`~ork directly «'ith juveniles * Taking fiill advantage of community ser, ices and resources in the facility, as well as the community Interagency Cooperation Since the operation of a facility both affects and is affected by other agencies within and outside the jtn mile,justice s}'stem. An information-sharing mechanism shall be established to maintain contact with advisory committees, justice councils. state and regional planning organisations and other community resources. General guidelines and procedures for referral shall be developed in cooperation with the juvenile court. intake staff, probation officer, and the conuuunit~-based progrtm about conditional and unconditional release of juveniles to these programs, payment for services. emergency use. etc. These agreements shall be monitored and updated as needed on at least an annual basis. Facility and Community-Based Programs The Facility Administrator, in conjunction with other ju~•enile justice agencies, shall develop and maintain a current inventory of all state and local juvenile justice and delinquency prevention services. Coordination of Educational Resources Based on assessments of residents' educational nccds ~tnd problems, the state or local educational institution shall be notified of the nccds of this population. as ~~cll as special cases requiring remedial assistance. Notification will be made in time to assure that annual budgctan plamung and fiscal arrtngements can be made to ensure effective delivery of educational support sen~ices. Kerr County Juvenile Facility Policy Number L2 Chapter Administration, Organization, and Management Subject Establishment of Facility Administrator and Defining Criteria for Selection POLICY An Administrator shall be appointed to manage and operate the facility in accordance with state and federal laws, TJPC Standards, executive orders, and judicial decisions. PROCEDURES Appointment of the Administrator The juvenile board shall make the appointment of the Facility Administrator. Minimum qualifications include a bachelor's degree in an appropriate discipline, five years of experience working with juveniles, and demonstrated administrative ability and leadership. The Administrator must be eligible for certification as a certified juvenile probation officer. The Administrator shall oversee all phases of daily programs including staff schedules, maintenance, food service, rehabilitation programs, educational programs, purchases and housekeeping. Skills of the Facility Administrator The Facility Administrator must be skilled in personnel management, program research, planning and evaluation. He/she should have broad-based experience and/or training in the following: • Dealing with delinquents and delinquency • Management personnel • The causes of delinquency and family problems • The common legal problems of juveniles • The relevant policies of pertinent agencies, including local law enforcement and TJPC standards • Crisis management Term of Office of the Facility Administrator Each Facility Administrator shall be appointed to continuous service after completion of an appropriate probationary period that dose not exceed six months. , Removal of the Facility Administrator Termination may be accomplished only by the Juvenile Board, for good cause, and if requested, following a formal hearing on the specific reasons for discharge. f~CrC County .hrvenile Facility Policy Number l.3 l'haptur i\~lministration, Orsanization, anal Managcnt~nt ~uhjcct flubs ul~Consultants, Contract I :ntltlu~ccs. un~l l:nihlo~cus of Othcr i\~~~nci~s POLICI' To avoid confusion, the duties and responsibilities of consultants and contactors who provide services to the facility should be clean} speci(icd in a contract or other type of agreement. PROCEDURES Issue of Contracts and Employment Agreements All people working in the facilil~~ t~ho arc not expressly employed by the facility shall have some kind of tyorking agreement between them and the facility. Contract eurployees, those who enter the facility on a regular basis but are on the payroll of another agency or company. shall sign a formal, detai]ed contract specifying their duties. Service providers, those ttho are not regularly at the facility. shall sign an agreement stating the work to be done. Supervision of Contract Employees The Director of Management Services tt ill designate an employee to stay with the contract employee while o^ facility grounds. Supervision of Service Providers Scn•ice providers shall be ender constant super ision by the facility staff. Individual service providers shall be accountable for am' and alt tools or materials they bring into the faciliri•. At no time are any service pruyicters to have access to or handle facility keys. Kerr County Juvenile Facility Policy Number l.a Chapter r\ihnini~U~alion, Organization, mul Management tiuhjcc( Ur_;uiizatiunat Slat2ins Chart POLICY An organizational staffing chart shall be developed to reflect necessary staffing to meet the needs of the j~n oniles and the mission of the facility. The chair shall define responsibility, delineate related staff units, promote cfficienc~ ,and provide a clear chain oC command. PROCEDURES The Administrator is responsible for consintcting and tuaintaitung the organizational chart. The or~~anir- Q F- w .,~ U ..~ v i.., ~ w ~ -- ~ ~ W U -- ~' U w ~ > ~ ~ ~ ~ w0 W ~ c ~~ ~ Qa .~ ~~ Q U~ x c ~ O ~ ~ ~ ~- F~ C~ U ~ 0 ~ ~ U Q ~ ~ ¢ ~ ~ w ~v ¢¢ ~z ~ o ~¢ ~~ U F., O ~ ~ o O U w ~~ W c~ w~ o Q w ~ r ~ W P-. i~- ~~ E- W cn F' a. ~~ Ow ~ w ~ F- ~ ~ U O ~ ~ L:7 c-F.. O ~ U a x H J- ~ F,wo v¢ x ~oz ~~~ 0 0 O z ao~ Wz~ ~Ww QO Kerr County Juvenile Facility Chapter Administration, Organization, and Management Subject Communications Policy Number 1.5 POLICY In order to operate the facility in an efficient and consistent manner, a system of communication shall be established and appropriate channels of communication shall exist. PROCEDURES Meetings A series of meetings shall be held at various levels at least monthly. These meetings should take a minimum of time without losing effectiveness. Suggested levels include administrative, supervisory, and unit staff. Juvenile Board The Administrator shall meet with the Juvenile Board at least annually to discuss policy, explore problems, ensure compliance to administrative policy and implement programs. Communication with Governor Agencies The Administrator, or designee, shall be able to respond to requests for information, advice or program inquiries, within the boundaries of confidentiality, from any governmental agency at any time. There shall be a system in place to receive inquiries and respond accordingly. Staff Communication All staff and volunteers shall have the opportunity to recommend changes and advise and consult the Administrator about ongoing operations. Communication Techniques Communication between juveniles and staff is essential to efficient operation of the facility. An internal mail system shall be organized in the facility to provide a way for juveniles to keep in contact with staff members. Certification In compliance with the Texas Family Code, E51.12©, the members of the Juvenile Board shall personally inspect the facility at least annually and certify in writing that the facility is suitable for the placing of juveniles. hcrr County Juvenile Facility Chapter ;ldministr<~tiou, Organization. and Management Suhject I ,tablishment and Maintenance of Manual> Policy Niunber L6 POLICY To disseminate policies. procedures. and ntles. a facilit~~ handbook shall be established. Tl,is handbook shall be both general enough to address o~ erall facility goals and speciric enough to assist staff in performing dleir duties effectively and residents to understand all ntles and responsibilities clearly. PROCEDURES The faciliri~ handbook shall be ~~ritten. rc~ ie« ed and approved b}' the Facility Administrator, and revised as needed. A copy of the handbook shall be giccn to each staff member and resident, and it shall be used as a training tool for all nc~y staff during the orientation period. Kin County ,Tttvenile Facility Ch:~ht~r ~dministrition, Chganization, anal Management tiuhjrct I acilit~ Program Reporting and Rc~ic~~ Policy Numtxr 1~7 POLICY The facilii<~ shalt provide constn~ctivc progranuning designed to help each juvenile to function effectively both during placement and after return to the community. Pro~~ress and program effectiveness shall be monitored rc~,ularl} . PROCCDURES Program Report The supen~isor of each program acticit} shall submit a regular report of activities. The report shall include inlormation about current programs. activities. accomplishments. and major problems. Performance Monitoring The intentions of the facility arc to keep both the public and the juveniles safe. to accept only those jug miles «ho belong in a secure setting. and to provide a humane atmosphere during placement. Performance monitoring procedures shall be implemented at least annualh~ to ensure tlu~t the facility is meeting its intentions. Kcn~ County .iuvenile Facility Chaht~r r~~lminislrition, Organization, and Managc:m~nt Suhj~cl Local :assistance for Administrator and Stall Policy Number l.8 POLICY The Administrator and staff shall be prop idcd ~~ith adequate and appropriate legal advice in the pcrlorntancc of their duties. This shall include Ie:;al representation before courts and other appropriate bodies. PROCEDURES Counsel Availability An attorne}~ is available for ads ice. consultation. and/or representation to the Administrator and other staff for anv or all legal actions against the Administrator and/or staff- court decisions, and juvenile rights and issues. Consultation is also available on police information. court requirements. and operational matters. 12equests for Legal Assistance Requests for legal assistance may be made ~erball~ or in «riting to the Adtninistntor. All requests must be accompanied with adequate background information and supporting documents to explain the need for assistance. Evaluation of Requests for Legal Assistance The county shall provide appropriate representation to all staff members of the facility who are legitimately conducting their respective duties. Should substantial evidence indicate the staff member's conduct was negligent, illegal- or intentionally outside his~'iter scope of authority. Icgal representation may be denied. If a staff member is denied legal representation, written notification shall be provided by the attornev, including the reason for the decision and right-of-appeal information. Channels of Communications Facility staff shall direct all requests for legal advice or represent<~tion to the Administrator. All requests shall then be fornarded to the Juvenile Board and office of the attorney along with the Administrator's comments and recommendations. K~n~ Cowuv_ Juvenile Facility Policy Number 1.9 Chahtcr ,~duiini~tration, Organization. and Mana~~cm~nl tiuhject I'uhlic Inlonnation POLICY" .A public information program shall be dc~ eloped to promote an understanding of the facility's plulosophy and goals. All facility staff shall store to maintain integrity and credibility with the general public and with those persons and organizations legitimatcl~ involved ~~ith (he Facility. PROCEDURES Coordination of Communication The Administrator is designated as (hc facilin ~s Public Infonnatlon Officer. The duties of this position coyer ~~ iitten. verbal and release of official information. Communication Standards All public statements should agree ~~ ith policies approved by the Juvenile Board and confined to areas of direct responsibility. Kerr County Juvenile Facility Policy Number 1.10 Chapter Administration, Organization, and Management Subject Monitoring and Reporting Abuse and Neglect POLICY To ensure the safety of the juveniles in the facility, all suspected incidents of child abuse or neglect, whether they occurred prior to admission or during the juvenile's stay, shall be reported immediately to the statutorily designated authority. If law permits, the Administrator of the facility shall initiate a thorough investigation and administer appropriate disciplinary actions, which may include suspension, dismissal, and/or criminal prosecution. PROCEDURES Child Abuse Notification Any person who has reasonable cause to suspect child abuse or neglect shall immediately inform the Administrator, who will take appropriate action, including the following: • Having the juvenile examined by the facility physician, who will initiate appropriate care • Notifying parents or guardians • Adhering to local and state law regarding the reporting and actions to be taken • Notifying TJPC and the CJPO of placing county within 24 hours. Legal Responsibility As mandated by law, anyone who knows or suspects that an incident of alleged child abuse or neglect has occurred must immediately initiate or cause to be initiated a report that includes the following information: • Name and address of the facility and the name and address of the juvenile's parents or legal guardians • Age of Juvenile • Nature and extent of the injury or maltreatment • Any previous injury or maltreatment • Name of alleged perpetrator • Any other helpful information Any person making a good faith report should have immunity from any liability, civil or criminal, that might otherwise be incurred or imposed. Failure to report known or suspected child abuse is an offense punishable by a fine or imprisonment. In addition, a person who fails to report suspected child abusing might be held liable for civil action. After the statutorily designated authority has been notified, facility procedures for investigating and reporting such incident should be implemented. Reporting Alleged or Suspected Incidents of Child Abuse The Administrator shall be immediatch notified of all alleged or suspected incidents of child abuse. Upon receipt of an allegation of child abuse. the Administrator or designee shall prompth~ determine the facts surrounding the incident and notify the proper authority .The Administrator shall record the facts surrounding the incident. A copy of the initial report and am subsequent findings and actions shall be placed in a permanent file at the facility. The original report shall include copies of all pertinem documents, such as incident reports. logbook entries, and medical reports. In the event of the death of or serious injun to a jug enilc, the Administrator shall be notified innnediatcl~ by telephone. Disciplinary Action At the discretion of the Administruor. the alleged perpetrator ma}~ be suspended until the im estigation is completed. Loss of employment may result if abuse or neglect is pro~~en. CHAPTER 2 F(SCAL ~[ANAGEMENT Kerr County .Tuvenilc Facility Policy Number 2. I C'hahtcr fiscal Management Suhjcct I isail fZesponsibility and 13ud~_ctins POLICY' Tltc Administrator has responsibility for the facilih's fiscal police and shall develop accounting procedures that conform to the mandates of the Couny and applicable stalutcs and judicial rulings. Fiscal policies shall be directly related to and coordinated ~yith the goals and objecti~~es of the facilitti~ program plan and will act as a guideline to improve program ell-iciency and measure goal achievement. PROCEDURES Fiscal Officer The County Auditor is responsible for fiscal management and control. Budget Preparation All facets of on-going programs. proposed programs and long-rznge goals should be evaluated for their budget requirements. Budget Submission The Adnunistrator steal] submit a n ritten facility budget amorally to the County Auditor siz months prior to the beginning of a new fiscal year. Budget Reallocation Facility funds may be reallocated from one appropriation to another only when specific written anthoriralion has been obtained from the Auditor. Budget Revision When appropriate, the Administruor and County Auditor will revise the budget. Detailed evaluation and justification should be included in the budget. hcrr County .tuvenil~ Facilih• Policy Number 2.2 Chaptrr I~ isril Managentcnt Suhj~cl Ju~~nilc Fund Accounts POLICY Juvenile fund accounts shall be established to discourage theft and the inappropriate use of cash, which could present security- and control problems. These accounts shall be controlled and maintained by accepted accounting procedures. PROCEDURES Collection All money in the possession o(a jug cnilc ;it the time of admission shall be taken by the admitting 5upcn isor. counted in front oC the jut enile. and placed in an envelope that is then sealed. dated, and signed by both tlic Supervisor and dte juvenile. A,juvenile fund account sheet shall be filled out at that time and placed in the appropriate file in the administrative office. A note ~t tll be made in the appropriate section on the inventory of the juvenile's personal propem~ sheet. Securing Funds Juvenile funds shall be given to and maintained b~ the Director of Management Services. Closing Accounts 4~/hen a juvenile is released from the lacilih. all money shall be rentrned to him/her. The juvenile shall sign a receipt for the funds received. and the juvenile's fund records ~~ill be placed in the permanent case record file. hri~ County Ju~•enilc Facility ('ha}~tcr I i~~nl Management ~uhj~rt Imuuon Control Policy Number 2.3 POLICY Accountabilin• for all facility propertc and supplies shall be provided through the use of regular incentorics. A s<~stematic review of space and equipment rcgnircmcnts shall be made at (east annually, with deficiencies and suggested plans submitted to the County Auditor. PROCEDURES The Director for Management Sen ices shall be responsible for im•entory control. Inventoi-}• Discrepancy When an inventory discrepancy is noted. a a rittcu report shall be completed and forwarded to the Administrator for review and initiation of appropriate action. Property Disposal When an item is no longer needed in a particular section or is determined to be damaged beyond repair, a ~t rittcn report shall be submitted to the Administrator for appropriate action. Kerr County Juvenile Facilih• Policy Number 2.~t Chapter I~isail Management tiuhjeci Procurc:ntcnt POLICY A procurement process shall be deg eloped for fair and impartial bidder selection. The method shall encourage the participation of qualified competiti~ c bidders a ho are able to meet the requirements for supplies. equipment. or ser<~ices. PROCEDURES The Director of Management Sen ices is responsible for securing the best products at t]te lowest cost. ~4here practical, competiti~~e bidding shall be used. requiring the facilin~ to submit proposed prices from more than one l cndor. Kerr Cuuntti• Juvenile Facility Policy Number 2. ~ Chuptcr I iscnl i~tanaseutent ~uhj~ct Position Controls POLICY The Administrator shall have the responsibility for assessing currenth~ assigned positions and determining projected staff needs to meet facility goals and objecti~ es. Responsibilities also include effective and efficient use of contract personnel. PROCEDURES Coordination of Staff and Fiscal Records The Administrator shall monitor the coordination between the staff record section and the payroll function. At the end of each month, the Director of Managcntcnt Sen ices shall submit to the Administrator a complete list of staff records to be compared with the pa}roll. Reconciliation The Administrator shall compare the actual payroll records with the list provided by the Director of Management Sen~ices. This comparison shall ensure that all positions are authorized officially; attendance, payroll. and personnel records match: and there are funds available to meet the payroll costs. Purchase of Services Some sen~ices are not available in the facility and should be contracted from appropriate community sources. Non-Profit or governmental organisations shall be giccn lirst consideration in procurement of such sc~~iccs. CHAPTER 3 PERSONNEL l~Crr Cuunty Juvevilc Facilih~ Policy Number 3.1 C'ha}ttcr Personnel Suhiect 1'ers~mncl Selection. Retention. anal l'rontutiun POLICY The facility administration shall provide employment opportunities to the widest possible range of candidates and shall select from that group the best-qualified persons to meet program needs. Selection. retention. and promotion shall be based on merit applicable statutes. and personnel police as set forth in directives from the Counh . Consultants. volunteers. and conU-act personnel ~t ho work with juveniles shall agree to comply with tyriuen policies of the facilitti~, especially those on confidentiality of information. PROCEDURES Personnel Management Principles The following are essential components of personnel management: * Deiernining and developing an effective organizational system * Recruiting, promoting, and retaining on the basis oC merit and specified qualifications the best possible candidates to carn~ out the facility's policies * Assuring equal opportunities for all c;utdidates as yell as for existing staff * Ensuring that proper counseling toward beucr job performance and career achievement is available to all staff * Ensuring that career goals are available to all staff and that appropriate training is provided to each staff member "` Providing internal promotion opportunities for staff whenever possible. balanced with the need for experienced personnel * Developing a personnel management philosoph}- that encourages a decentralized personnel operation. * Aggressively pursuing an affinnatiye action program that recruits personnel who might not otherwise seek employment wilt the facility * Maximizing job satisfaction and involvement on the part of each staff member by encouraging individual decision making and involvement in establishing policies Employment Prospecting The Director of Management Sen ices shall be responsible for the following: * Taking job applications and maintaining files for each job description Contacting those people listed as interested in employment * Notifying prospective employees. b~~ phone or mail. of inten•iews Educational Requirements Within the parameters of existing st<~hlles. requirements for education and experience for each position shall be described. Experience directly related to Use position may be substituted for educational requirements; like~yise, education may be substituted for experience. Staff Selection and Promotion luitial selection and promotion shall be made based on experience. education. ph}sical condition, training, and performance. Written tests. oral inter ic~~ s. and background investigation verification or a combination of the three shall c~•aluate employment and promotion rcquircnicnts. Staff members must be able to demonstrate that they h•t~ c die skills required to perform spcci(ic,job-related tasks. No person is discriminated against on the basis of age. sc~. race. religion. national origin. or disability. Detention officers shall be required to follow the Code of Ethics contained in Chapter 3-f L l and emotionally suited for working with juveniles. A detention officer shall be 21 years of age and have either a high school diploma or a generil equivalency diploma. The age requirement may be ~~aiycd in ~~riting by the Juvenile Board. Background investigations of prospective employees shall be conducted oii all prospective employees. Lateral entn~ into the facility shall be permissible at all -evcls. The Administrator shall give personnel ~~ilhin the faciliri• the first opportunity for advancement. but no section shall initiate or allow am practice drat restricts selection or promotion of qualified personnel from outside the section. All professional specialists. such as social ~yorkers. medical and dental staff, therapists, etc. must be qualified according to stlrtd~irds indepcudentl} established according to their respective fields. Staff shall be subject to reassignment. Such changes ~yill be made with due consideration of the needs of the staff member and the faciliri. Z'he Juvenile Board. «ho shall have. in «ritin~~, the education and experience requirements for the administrator of the facility. «ill hire the Administrator. Drug-free Workplace fn order to safely and efficienth carn~ out its s<~fetc and juvenile programming mission, the facility shall maintain a «orkforce that is free from drug and other substance abuse. Drug Prohibition The facility shall operate a dnig-free ~yorkplace and employees arc expected to remain free from the influence of illegal drugs and excessive alcohol intake. Abstinence from illegal drug use or excessive use of alcohol is a critical requirement of eu~plocment. * The Director of Management Sen~ices is responsible for the operation of the drug-free program * Employees are prohibited from using or distributing drugs. alcohol, or other controlled substances while on facility properi}~, or ~yhile performing duties on behalf of the facility * Drugs may be handled in the course of official duties relating to the search of juveniles, visitors, and the facility, and will be controlled and disposed of according to established contraband procedures. Medications Employees taking prescribed medication that could interfere with proper performance of their duties twill notify their supen•isor * Tlic Administrator resen~es the right to require a written physician's statement verifying the effect of the medication on the employee's ability to perform assigned duties * Medications that arc the property of staff and have been approved for use on facility premises will not be stored in any area accessible to juveniles 7'esling and Treatment Employees are required to submit to dntg or alcohol testing as part of the drug-free workplace policy. * Employees who arc found to be substance-dependent through this and other nonvoluntarv means ma~~ be t~rn~inated * Employees ~~ ho identih themsch es to super ison staff as substance-dependent ~~~ill be handled according to County pcrsonncl policies Confidentiality Requirement All employees, consultants. and contract pcrsonncl ~~ ho ~~ ork with ju~•eniles shall be provided with the facitil~'s policies and procedures on coniidenlialih of information and shall agree to abide by them in ~~~ntirig. .Appeals Am current or potential staff member ~~ ho bclie~ es he/she is unfairl~~ treated may submit a written request for rc~ ie~, to the Administrator. Responses to such requests shall be prompt and keeping with grievance procedures. Provisional Appointments Unusual and/or emergency situations sometimes require employment of temporary or part-time staff. Staff Hiring The Administrator is authorized to hire candidates for all facilit•~ positions. Kerr County Juvenile Facility Chapter Personnel Subject Affirmative Action Policy Number 3.2 POLICY The facility administration shall establish an affirmative action plan that offers equal opportunities to all persons in all phases of employment. PROCEDURES Gender The nature of some program operations dictates that some gender-sensitive job assignments be made and that some positions be restricted by gender. These assignments and restrictions shall be fully reviewed to assure that they comply with the bona fide occupational qualification exceptions recognized in Title VII of the Civil Rights Act. Discrimination Charges Discrimination charges and their resolution, whether filed internally or with external civil rights agencies, are reviewed to ensure that policies that may have been unintentionally discriminatory are revised. SeYUaI Harassment Sexual harassment is defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature where: a. Submission to such conduct is either expressed or an implied term or condition of employment, or b. Submission to or rejection of such conduct is used as a basis for an employment decision affecting the harassed person, or c. Conduct has the purpose of unreasonably interfering with an individual's work performance or creating an intimidating, hostile or offensive work environment. Such conduct is prohibited at Ken County Juvenile Facility. Any such claims will be investigated, and disciplinary action against individuals determined to be engaging in sexual harassment shall be taken, as appropriate. An employee who feels he or she has been sexually harassed should report the situation to any one of the following: his or her Supervisor, Department Head. The reported complaint must be in writing; if possible under the circumstances. If the complaint is verbal, it must be promptly restated in writing to the recipient of the complaint, by the complaining employee. The writing should briefly summarize the complaint and identify the complaint as one alleging sexual harassment. The person to whom the harassment has been reported shall be responsible for seeing that prompt action is taken to investigate the complaint. The person receiving the report shall in turn report the complaint to the following: The Kerr County Juvenile Board. This group of persons shall be responsible for seeing that an appropriate and impartial investigation of the complaint is conducted. Once the investigation is complete, the employee making the complaint and the alleged harassed shall be notified of the results of the investigation and any actions to be taken. Measures will be taken to ensure, to the extent possible, there shall be a reasonable degree of confidentiality about all matters related to the complaint, the investigation of the complaint and all parties involved. No employee of Kerr County Juvenile Detention Facility shall in any way be retaliated against for filing a complaint of sexual harassment in good faith or for participating and cooperating in good faith in the reporting or investigation of such a complaint. K~eT C'~xmty Juvenile I•acility Policy Number . 3.3 C'hatttcr I'~r;onncl tiuhj~cl I'~slimnance Evaluation ofProhalionan Slail'an~l ~\nnual Perlomtance Ratings lbr All Stat2~ POLICY Perfonnancc evaluations against expected standards Ior each assigned position «~ill be done on a regular basis. PROCEDURES Probationary Period The probationary period of not less than six months or more than one year extends the assessment and selection process b}~ allowing the stall member to demonstr~tc his/her capability to perform the duties and responsibilities of the position. During this time. probatiot~ary stafT shall receive an intensive program of job direction and skills training that kill enable them to perform etl'cctively. Performance Standards Each probation~~ staff member shall recei~ e a job description in writing. Standards of performance shall be explained during the orientation period. Performance Rating Each probationary stair member shall receive a periodic administrative rating from his/her Supervisor to assess integrity, aptitude, work habits. cooperation. and conduct. The completed rating must be filed in the staff members' official personnel folder and retained for t~~o years. The staff member shall be allowed to review the ruing within thirty-calendar di3~'s following completion of the ruing period. Prv~hationary Evaluations The Supervisor must submit an e~ aluati~ e statement no later than the end of the last month of the probationary period. This signed statement cerii[ies whether or not the staff member's performance, conduct, and gencrtl character traits have been satisfactory. A recommendation regarding whether or not the staff member should be retained beyond the probationary period sl>itll be included in the statement. The staff member shall read and initial all ratings of past and present performance. Evaluations should be prepared by the supcn~isor and given to the staff member for review. Evaluations are to be discussed in private with the staff member to provide full explanations about the ratings before the supervisor and star member signs them. All cvalu.jor pedestrian traffic point for entrance to or exit from the facility. Assigned sta(~f shall identify all persons entering or leaving the facility. either by official picture identification card or authorization by the Admitustrttor. They shall also record admission and departure information. Security Door Regulations The Director of Management Sen ices shall ensure the following: securin• doors arc kept locked a( all times * unoccupied areas and storage rooms arc kept locked * only authorized persons arc adntiUcd through security doors * staff shall routinel} check all closed doors as they ~~alk past and be sure tlk~t all doors are locked behind them when leaving At no time shall police officers be in possession of firearms or other ~yeapons while inside the confines of the fmdesirable behavior. Discipline will be adminstered to create a learning experience for the juvenile and will be commensurate ~~ ith the seriousness of the misbehavior. Discipline will never be administered in a way that would degrade or humiliate the offender. Kerr County juvenile Facility Chapter Rules and Discipline Subject Resolution of Violations Policy Number l l.2 POLICY There are written guidelines for resolving minor juvenile misbehavior when circumstances dictate immediate and informal action. PROCEDURES Minor Offenses Most minor misbehavior can be handled by counseling the juvenile in a manner that is educational and positive. Until this option has been tried, other options should not be used. Minor Rule Violations Minor rule violations shall include, but not be limited to: • stealing • threatening others • cursing and disrespect ' • disruptive behavior • deliberate disobedience • failure to participate • inappropriate physical contact • tattooing or piercing • deliberate failure to follow dress code Warning The warning shall communicate what the offense was and the expectation, with the understanding that, if the offense is repeated, specific disciplinary action will be initiated. Activity Restriction A juvenile detention officer or Supervisor may exclude a juvenile from participation in activities for a period time, depending on circumstances. For instance, misbehavior in the cafeteria may warrant a cafeteria restriction, while poor conduct in another area could result in restriction of a different activity. Room Restriction A juvenile may be restricted to his/her room for minor misbehavior for a period specified at the time of assignment. The amount of time varies depending on the nature of the violation and circumstances but shall not exceed one hour without approval of the Supervisor. Prior to room restriction, the reason for the restriction shall be explained and the juvenile will have an opportunity to explain his/her behavior. During room restriction, staff contact will be made at least every fifteen minutes, depending on the juvenile's emotional state. The juvenile's behavior will help determine the end of the restriction period. Group Restriction Normally, there shall be no total group restriction without approval of the Administrator. Immediate group restriction is allowed if there is an obvious security or safety factor. In these cases, the Administrator should be notified immediately for further instructions. Major Rule Violations Major rule violations shall include: • violation of the laws of Texas or the U.S. • escape or attempted escape from the facility • causing physical pain or injury to one's self or another person • possessing a weapon • using controlled substances, alcohol or refusing a drug test • causing property damage of $100.00 or more • persistent refusal to comply with facility rules Kerr Comity Juvenile Facility Policy Ntunber 11.4 Chaptar Rttlcs and Discipline Subject Confinement and Specia] Management POLICY After all other techniques and resources have failed and when the juvenile's behavior warrants, short- term confinement nray be used as a punishment. The facility shall provide special management for juveniles ~~ith serious behavior problems and for juveniles requiring protective care. PROCEDURES Use of Short-term Confinement Confinement shall be used only with the authorization of the Supervisor. Any confinement longer than twenty-four hottrs must be re~7ewed by the Drrector of Management Services and the Administrator. Special Management Program Juveniles who cannot control their assaultive behavior or present a danger to themselves or others, or who are in constant danger of being victimized by other juveniles may be placed on a special management program. An individual program plan will be developed for each special management juvenile and appropriate services and programs shall be provided. The Director of Management Services or the Case Manager may order placement of any juvenile on special management in a security room when it is in the best interest of the juvenile and the safety and security of the facility. Confinement Records The Supervisor shall record all incidents of confinement on forms specifically designed for that purpose an~i see that a copy is placed in the juvenile's file. Living Conditions and Checks Juveniles placed in confinement, either short-term or individual program, must be afforded living conditions and rights approximating those available to the general juvenile population, unless clear and substantial evidence justifies an exception and administrative approval has been secured. During confinement, potentially dangerous articles shall be removed and the physical needs of the juvenile shall be met. Visits Juveniles in confinement shall be visited at least once each day by personnel from the administrative, clinical. social work, religious, or medical departments. Visiting means the actual entry into the room of confinement for the purpose of discussion or counseling. A visit does not include routine visual checks or discussion through the door or window of the confinement room. CaAPTER 12 JUVENILE RIGHT 1~Crr County Juvenile Facility Policy Ntunber 12.1 Chapter ,fuvenile Rights 5ubiect Leg~il Rishts of Juveniles POLICY All juveniles will be protected from discrimination based on race, national origin color, creed, gender, ph}sical handicap, or political beliefs and will have egiiiil access to programs and activities. They mill be assured that seeking judicial relief ~~ill not be met with reprisal or penalt<- and will have uncensored, confidential contact by telephone, in writing, or in person with their legal representative. PROCEDURES Some juveniles (e. g., first-time offenders or juveniles outside the court's jurisdiction) may not have had the opportunity to be advised by legal counsel. The Supervisor or Director may contact the court coordinator to check ii' there is an attorney of record for a particular juvenile. ' The Supervisor orjuvenile detention officer may inform a juvenile of the legal resources available, but at no time are they to engage in conversation that might in any way be construed as offering legal advice regarding the jug enile's case, and under no circumstances should staff question a juvenile regarding the alleged offense. Communication with Legal Representative Phone Calls Initial contact may be made during the screening process. The Supervisor «~ill place a call to the juvenile's legal representative or the public defender's office on request. If the juvenile is unable to make contact, the parentsiguardians may be asked to assume responsibilit}~ for completing the call. Juveniles will be permitted to phone their attorney. If, however, an attorney has communicated to the staff that calls shall only be placed during specific time periods, the staff will comply with this schedule. )f the attorney is not available, a message will be left to return the call. Calls are usually limited to avoid unnecessary intrusion upon the legal representative and facility staff. However, if a juvenile indicates important information needs the prompt attention of his/her legal representative, further calls will be placed. Written Communication A juvenile's written or dictated message will be mailed or distributed to his/her legal representative. Written messages will be unopened and uncensored. Dictated messages will not be censored or be opened once the message ttia~ been completed for delivery. Visits A juvenile's legal representative may visit at any time. If a juvenile requests a visit with his/her legal representative a juvenile detention officer will see that the request is relayed. Kerr Couruv Juvenile Facility Policy Ntmtber 12.2 Chapter Juvenile Rights Subject Rights and Responsibilities of Juveniles POLICY All juveniles in placement have certain rights and responsibilities that must be recognized. These are clearly defined, and both juveniles and staff shall be familiar with them. Complaints of abridgement of these rights shrill be subject to grievance procedures. A juvenile's refusal to accept the responsibilities that go along with the rights resulting in a rule violation may be subject to dte disciplinary process. PROCEDURES Rights and Responsibilities Juveniles in placement have the following riglus and responsibilities: * juveniles have the right to be treated respectfully, impartially, and fairly and to be addressed by name in a dignified manner. In turn, they ~~ill treat all others in the same manner. * juveniles have the right to be informed of the rules. procedures, and schedules concerning the operation of the facility. In turn, they will follow the rules, procedures, schedules, and staff directives while in the facility. * juveniles have the right not to be discriminated against and will have the same access to all services and programs. In turn, they will not discriminate against any other juvenile or staff member or use language or behavior that would imply prejudice or discrimination. * juveniles have the right to participate in religious services and religious counseling on a voluntvy~ basis, subject only to the limitations necessary to maintain facility order and security. They will have access to clergy, spiritual advisors, publications, and related services that allow them to adhere to their religious practices. In turn. they will not abuse any of the religious opportunities and provisions they are afforded. * juveniles have the right to nutritious meals_ proper bedding, clean clothing, toilet facilities, daily showers, adequate lighting, proper ventilation, and an overall safe environment that is maintained in compliance with state and local fire and safety laws and regulations. In turn, they will help staff clean and maintain living quarters. * juveniles have the right to appropriate medical and dental treatment. In turn, they have the responsibility to ask for medical and dental care when the}' need it. * juveniles have the right to regular visits with family and to send and receive uncensored correspondence. In turn. they have the responsibility of conducting themselves properly during visits and of refraining from passing or sending contraband through the mail. * juveniles have the right to call., write, and meet with their legal representative while in the facility. In turn, they will abide by the guidelines set down by the facility and their attorney. * juveniles have the right to both indoor and outdoor recreational equipment and opportunities. In turn, they have the responsibility to respect and not ~rbuse the equipment and opportunities. ~` juveniles have die right not to participate in uncompensated work assignments unless the work is related to housekeeping or maintenance of dte facility or personal hygiene needs. In turn, they have the responsibilit}~ of abiding by facility practices concerning housekeeping, taintenance, and personal hygiene. * juveniles have the right to report an}~ problems or complaints they may have while in the facility ~rithout ~- , am fear of reprisal. In turn. the}• also have the responsibility to report these incidents and to follow the facility's grievance procedures ~rhen making such complaints. Juveniles also have the responsibility to report if any improper action is taken against them as a result of a properly filed grievance. * juveniles have die right to appeal any disciplinan~ action taken against them as a result of a rule violation. This is in addition to their riglu to a response to their appeal in accordance with the appeal procedures. In turn, they have die responsibility of initiating an appeal and following the proper procedures in the course of their efforts. Kerr County Juvenile Facility Policy Number 12.3 Chapter Juvenile Rights Sub;ect Juvenile Access to the Nees Media POLICY' Juveniles shall litiledia Requests A ne~ys media representative who wishes to visit or conduct an interview with a juvenile must make application to the Administrator. Prior to approval. the applicant agrees to abide by all the rules and regulations of thc: facility. A request for a visit or interview may be denied if written consent has not been obtained from the juvenile's parents/guardians, legal representative and probation department. A juvenile is not to be personally identified in an interview through descriptions, photographing or filming. Facility Visits All media representatives shall make advance arrangements for visits. During these visits, media representatives may photograph programs and activities in the facility and meet with the juveniles involved. Use of a juvenile's name and identifiable photographs or voice recordings is strictly prohibited at all times. The Administrator ma}' suspend media visits during a facility emergent}~. A juvenile detained in the facility may not act as a reporter or~ publish under a byline. Personal Interviews Either a juvenile or a media representative may initiate a request for a personal interview. Personal interviews with juveniles shall be conducted within the framework above and according to the following conditions: * a juvenile may not receive compensation or anything of value for an interview * the Administrator shall notify the juvenile. his/her parents/guardians, probation department, and legal representative of any request and shall, as a prerequisite, obtain written consent from the juvenile, his/her parents/guardians, and legal representative prior to the interview * the Adtninisirator shall approve or disapprove an interview request within forty-eight hours of receipt; any disapproval shall be documented The Administrator may deny a request for an interview for any of the following reasons: * there is a refiisal or failure to adhere to any of the n:quirements of application * the juvenile is physically or mentally unable to participate, as substantiated in writing by the medical staff' * the juvenile's written consent is not completed * the inten~icw. in the opinion of the Administrator, mould endanger the health and safety of the inters fewer or would adversely affect the order of the facility * the juvenile is involved in a pending court action yid the court, haying jurisdiction, has issued an order Forbidding such intenzews * the juvenile is a protection case, and notice of his/her whereabouts would endanger the juveniles safety Kerr Cotmty Juvenile Facilit}° Chapter Juvenile Rights Subject Juvenile Grievance Procedures POLICY Policy Number 12.4 On admission, juveniles shall be informed of their right to file grievances against any behavior or disciplinary action of staff or other juveniles. Grievances drat have not been resolved informally shall be filed according to the procedures outlined below. All ~-ie~ ances shall be handled ea~peditiously and without threats to or reprisals against the grievant. PROCEDURES Informal Resolution Staff should be trained and encouraged to trti• to resolve all grievance informally. Lf an informal resolution cannot be reached, the juvenile should complete a grievance request and submit it to the Case Manager. If the juvenile needs assistance to complete or deliver the grievance request, a juvenile detention officer should be asked to help. Grievance Process A juvenile may select a representative or spokesperson from the staff, volunteers, or juvenile population at an}~ time during the grievance process. No reprisals shall be taken against anyone using or participating in this process. Reasonably brief time limits shall be established for resolution, and all responses to a grievance shall be in writing. Failure to respond within the required time limit entities the juvenile to proceed to the neat level of review. A ,juvenile with an emergency grievance (e.g., isolation, lack of essential medical care) shall receive action that can provide immediate relief. The grievance procedure itself will be used to determine whether a specific complaint falls within the jurisdiction of grievance procedures. The Administrator must be notified immediately of all complaints against staff members, and the Director of Management Sen-ices must be notified immediately of all complaints against other juveniles. Filing a Formal Grievance Juveniles will have full access to grievance forms. which shall contain the name of the juvenile, the date, the person or polic}~ grieved, and the nature of the grievance. Grievance forms should be submitted to the Case Manager, who will in turn notify the Administrator. If a juvenile cannot gain direct access to the Case Manager, a juvenile detention officer will make the delivery. Locked boxes are avaikzble in each dorm area for grievances with the Case Manager, Director of Management Services. and Administrator having the only keys. Civil Action Resulting From a Grievance [f a juvenile believes that his/]ter civil rights pace been violated and are still in jeopardy, he/she shall not be pr~;cented or restrained from filing a lawsuit. E~~aluation The Director of Management Services will assess the grievance procedure as part of a progress report submitted to the Administrator. The report will evaluate the Collowzng: Volume --do juveniles use the procedures? Effect --do complaints result in clarification and change in the policies and practices? The Director of Management Services shall also make recommendations for improving the grievance procedure in the report to the Administrator. Kerr Count}' Juvenile Facility Chapter Juvenile Rights Subject Juvenile Treatment & Safet~~ Policy Number 12.E POLICY Resident juveniles shall not be subjected to abuse or neglect as defined in Chapter 261, Texas Fanuly Code. PROCEDURES Prohibited Conduct The following is a list of prohibited conduct: • am- act ar failure to act performed knowingly, recklessly, or intentionally, including incitement to act. which may have caused physical injury or death to a juvenile resident; • anv act of inappropriate or excessive force or corporal punishment regardless of whether die act results in an injury to a person sen~ed; • any use of chemical or bodily restraints not in compliance with federal and state laws and TJPC standard; • sestual activity among residents: • any act or use of verbal or other communication including gestures to curse, vilify, or degrade a person served or threaten a juvenile resident with physical or emotional harm; • a negligent act or omission by amp individual responsible for providing services in a facility rendering care or treatment which causded physical or emotional injury or death to a juvenile and includes an act or omission such as the failure to establish or carry out an appropriate service based on the needs of the child, the failure to provide adequate nutrition, clothing or health care and the failure to provide a safe environment for a juvenile served, including the failure to maintain adequate nurnbers of appropriately trained staff; • sexual activity, including sexual exploitation as defimed in 161.131 of the Texas Health and Safetv Code and sexual assault as defined in 22.011 of the Te.~cas Penal Code, involving an employee, agent or contractor and person ser<~ed. Sexual activity includes but is not limited to inappropriate sexual contact including kissing, hugging, stroking, or fondling with se.YUal intent; oral sex or sexual intercourse; request or suggestion or encouragement by staff for performance of sex with the employee him/herself or with another person served; • coercive. manipulative. or otherwise exploitative pattern, practice, or scheme of conduct, which may include sexual contact, that can be reasonably construed as being for the purposes of sexual arousal or gratification or sewal abuse of any person. The term does not include obtaining information about a juveniles sexual history within standard practice. CHAPTER 13 FOOD SERVICE Kerr Cuunty Juveiule Facility Chapter Food Service Subject Food Sen~ice Operations POLICY Policy Number 13.1 Food sen-ice operations, including budgetuig and pr~rchasing, are supervised by the Director of Management Services. Menu plans are reviewed and approved at least aruiually by a dietitian with special training pertaining to allergic reaction: hyperactivin~: and other mental. emotional, and physical reactions of juveniles susceptible to particular food substances. PROCEDURES Food Service Management , The facilitS~ shall establish a food service staffing pattern appropriate in size to meet its needs. Staff size and organization vary widely depending on juvenile population, physical plant, and available equipment. Food Service Operations Records The Director of Management Services shall prepare quarterly evaluations of the food service. Preferably quarterly but at least annually, the dietitian shall review the records and quarterly evaluations of the Director of Management Services and compare the nutritional values of meals actually served with facility standards and ration allowances. The dietitian shall also provide a written evaluative report regarding nutritional adequacy, effectiveness of memo planning, and meal procedures. Regular inspections will be made by appropriate government authorities. Kerr County Juvenile Facility Food Service Chapter Subject Menu Planning and Meal Service Policy Number 13.2 POLICY All juveniles shall be provided with meals that are nutritionally adequate, properly prepared, and served in pleasant surroundings. Meals shall meet the dietary requirements of the USDA school breakfast, lunch and dinner dietary allowances. Food shall never be withheld or reduced as a form of punishment or offered as a reward. Procedures Menu Plan The Director of Management Services is responsible for developing the menu plan. Effective menu planning recognizes the general and specific needs of the juvenile population concerning age, gender, physical activity, medical status, etc. Two hot meals and one other meal which need not be hot shall be provided at regular meal times during each 24 hour period. No more than 14 hours may elapse behveen the evening meal and breakfast unless a snack shall be provided. Ration Records Records will be maintained by the Director of Management Services to document information related to the serving of the recommended dietary requirements. Special Diets Therapeutic diets shall never be offered as a reward but shall be provided to juveniles only under the following conditions: • When prescribed by appropriate medical or dental staff • As directed or approved by a registered dietician • As a complete meal service and not as a supplement to or choice between dietary meals and regular meals Religious diets are served for special occasions or when specifically approved in writing by the Administrator. Food Preparation Food preparation procedures shall be designed to provide juveniles with the best possible meals consistent with the budget plans and daily ration allowances. Food service staff shall use a standard recipe system for the preparation of meals. The recipe system should be designed to standardize costs, enhance and preserve food flavors, improve food appearance, and provide optimum palatability. Staff Nleals Facility staff on duty where juveniles are eating need not eat, but if they do, they shall east the same food served to the juveniles unless they have special dietary requirements. Officers shall supervise children during meals. Juveniles must be allowed adequate time to eat meals and in no case less than 10 minutes. Dining Areas There shall be at least 15 square feet of floor space per person using the dining area. Space shall be provided for group dining except where security or safety considerations justify otherwise. Kt;rr County Juvenile Facility Policy Number 13.3 Chapter Food Service Subject Safeh~ and Sanitation for Food Service POL[CY The facility shall provide a food sen~ice section that ensures the ]righest possible level of safety and sari ary pr<~ctices and participates in the federal school lunch program. Federal and state occupational safety and health codes serve as standard requirements for all food sen~ice. PROCEDURES The Director of Management Services are responsible for die following safety and sanitation procedures. Physical Examinations All juveniles and staff working in the food service area will be examined by the medical staff to ensure drat the;v are free from transmissible diseases prior to entn• on the job and at least annually thereafter. Food service ~~ orkers must also be free of open or infected wounds. Outside Providers When food service is provided by an outside agency, the facility shall have written verification that the outside provider(s) comply with state and local food service regulations. Training Related to Safety and Sanitation Training for food ser~ice staff shall be conducted by the Director of Management Services on a regular basis. Records shall be kept on course content and participation. At a minimum, staff shall be trained in die following: * safe use of each kitchen appliance * safe use and storage of hazardous tools * proper storage techniques for foods * facility and section fire plans * proper use of fire e.~ctinguishers * first aid procedures for scalds, burns, falls, and other injuries * proper report procedures for accidents and hazardous conditions Responsibilities of Staff All food service staff shall be required to do the following: * be monitored daily by the Director of Management Services for overall health and cleanliness * h:rve clean hands and fingernails and wash after using toilet facilities * practice overall good hygiene and wear clean clothutg that is changed daily * wear a cap or hairnet at till times when in food service areas * keep the food service section clean * ~vasln all equipment immediately after use * keep accurate records of all meals served and of any food substitutions made * notify the Administrator immediately of am~ health or safety code ~~iolations observed * refrain from smoking in the food service section Physical Plant Food service sections are important elements in a safe and sanitary facility. The Administrator shall ensure that the follo~ying conditions are met: * 1]oors, walls, and ceilings are constructed of -riaterials that will provide for safe and sanitary operation * toilets and ~~ ash basins are located in prosi-niry to all food service areas ~ ovens, grills. and similar equipment are placed in proximity to the sprinkler system and fire extinguishers * adequate fire protection devices and avenues for exit are available * adequate storage, Loading, and garbage disposal areas are available * shelf goods are maintained at forty-five to eighh degrees Fahrenheit * refrigerated goods are maintained at dnirty-five to fort}' degree Fahenheit * frozen goods are maintained at zero degrees F?ject ~lotitication of Illness or Death POLICY Policy Number 1.11 Prop isions shall be made for the prompt notification of a juvenile's parents or guardians and the responsible agonc~~ incase of serious illness. surgen~, injun~. or death. PROCEDURES Communications The following chain of communication shall be initiated in the event of a juvenile's death: the medical staff shall notifr~ the Administrator immediateh~; the Administrator shall promptly notify the Coroner, probation dcparunent, and juvenile's parents by telephone. Following proper e~Zmination by a ph}~sician and consent of the Coroner, the body shall be released to a funertl home. The funeral home representative shall dxument receipt of the body. [f the death is by suicide, homicide. accident, or other suspicious circumstances, the body may not be removed without the permission of the Coroner and the District Attorney. In such cases, apost-mortem examination shall be requested and an autopsy report sent to the Administrator. Documentation of Incident Records and reports required for all deaths occurring within the facility or on facility property shall meet the following requirements: * all staff who possess information about circumstances surrounding the death shall complete areport- of- incident form * all incident reports shall be dated and signed by the documenter and completed as soon as possible following the incident or discovery of the body * reports shall include names of other persons on the scene, observations, and the timing of events * iC emergency lifesaving measures are attempted. a designated member of the medical staff on the scene shall take notes of the procedures used. Containers of any medications used to revive the juvenile, as well as specific pieces of equipment used for such lifesaving measures, must be saved. Notification of Next of Kin The juvenile's next of kin shall be notified as soon as possible after the physician determines that the patient is ~:ither deceased or is in imminent danger of death due to serious illness or injury. Persons previously designated b}~ the juvenile shall be informed. Notification shall be by a person specially trained in crisis intervention and counseling, usually the Administrator or a member of the medical staff. The notifier should not include conclusions or opinions based other than on proven fact provided by the attending physician and/or investigating officials. Telephone notification shall be followed b} a telegnun delivered to the next of kin witlun twenty-four Hours from time of death or placement on a critical list. In death notifications, the telegram wording shall request permission for autopsy and instructions for the disposition of the body. The Administrative office shall foRVard a letter to nc~t of kin ~~ithin one creek of the juvenile's death or placement on the critically ill list that informs the relative(s) of the nature of the crisis and expresses appropriate concern for the situ;ition. The letter should discuss disposition of personal assets and/or propem, if appropriate, as well as facility policy concerning medical bills vId funeral expenses. Child abuse Notification ~m person who has reasonable cause to susFect that a juvenile's injuries or death resulted from child abuse or neglect shall immediately inform the Administrator. The Administrator will have the juvenile examined by the (;~cilit~ physician aid notifi~ the juvenile's parents or ;uardians and probation department. The Administrator must be carelul to adhere to local and state laws regarding r•~porting of and actions taken in cases of suspected child ab lse. Ken- County Juvenile Facility Chapter Medical and Health Care Services Subject Use of Pharmaceutical Products POL[CY Policy Number 15.1? State and federal regulations relating to the dispensation, distribution, and administration of medications shall be followed. Medications shall be distributed or administered only by qualified members of the medical staff and in accordance with the ph}-sician's orders. PROCEDURES PEiarmacy Management The medical staff shall require that all pharnLjcy procedures adhere to applicable state and federal laws and regulations. Pa-escription Practices All pharmaceuticals shall be prescribed in accordance with the Central Drug Formulary, which governs approved prescription and nonprescription medications. Medication Distribution or Administration The administration of all medications shall be recorded on a form approved by the medical staff that becomes part of the juvenile's medical record. Each dose shall be documented with the date and time of adnunisuation and the signature or initials of the staff member administering it. Should a juvenile refuse a prescribed medication, he/she shall be required to sign a refusal form approved by the medical staff. If the juvenile refuses to sign the form, the form shall be witnessed by a staff member other than the one responsible for administering the medication. Following no more than three refusals of medication, the juvenile shall be examined by a qualified health care provider. Immediate attention is required in refusals of life- safety medications. Am medication prepared for administration later in the day or by another staff member is to be placed in a co;atainer labeled with at least the following identifying information: * the juvenile's n<~une, number, and location * the time and date the medication is to administered * all special instructions * the name of the person who prepared the medication Security and Storage of Controlled Substances Controlled substances except for narcotics, methadone, and insulin shall be stored by the medical staff in locked containers [hat are securely fastened to a major structural support (e.g., a steel beam or concrete floor). All na:rcotics_ methadone, and insulin shall be stored in a safe located in an area that is inaccessible to juveniles aitd unauthorized staff. Access shall be limited to pharmac}• and medical staff members with authorization by the Administrator. CHAPTER 16 INTAKE AND ADMISSION Kerr County Juvenile Facility Chapter Intake and Admission Subject Intake Policy Number 16.1 POLICY A juvenile must be court ordered to placement and a completed common application form, psychological evaluation and valid court order shall be received prior to the juvenile's admission. PROCEDURES Investigation and Determination After a juvenile or a juvenile's case has been referred to the facility, the supervisor shall review the authorizing document for information on the juvenile such as name, age, and charge. Offense reports and placement orders should be reviewed for information and instructions. If the supervisor has any questions about the authorization document, he/she should have them answered before allowing the transporting officer to leave. Prior to any further steps, the juvenile shall be informed of all steps in the intake process. The juvenile detention officer should take time to explain anything the juvenile does not understand. The juvenile should be screened for intoxication, and acute illness. If there is ny doubt about the physical or mental condition of the juvenile, the medical staff shall screen him/her prior to acceptance. If no one from the medical staff is available and the officer believes the juvenile needs medical attention, he/she shall refuse to admit the juvenile until the transporting officer presents proper documentation. A medical examination shall be completed within thirty days of the juvenile's admission by the referring county. Irnmunizations shall be up to date and documented. A current TB test should be included. A medical consent form shall be provided by sending county. The juvenile's school records must be fottivarded to KCJF school personnel. Rc~ceipt for Juvenile A receipt for the juvenile is prepared in triplicate and signed by the transport officer and the intake officer. Abuse or Neglect 1 f ,abuse or neglect is apparent or suspected during the intake process, the Administrator should be told inunediately and appropriate actions should be initiated. If medical treatment appears to be necessar}•, it will be snanged promptl}•. Guidelines for Identifying an Abused Jr~renile A juvenile is to be considered pln•sically abused when he/she indicates that his/her parent or guardian inflicted or allowed to be inflicted any of the following symptoms: * marks or welts * cuts, punctures. or scratches * broken bones or skull fractures * burns * hiunan bites * internal injuries * suspicious scars * evidence of sexual assault Guidelines for Identifying Neglected Juveniles Neglect may be recognized by. but not limited to, the following signs: * malnutrition or dehydration * exposure * untreated ongoing medical problems (e.g., infected skin lesions, untreated dental problems) * failure to thrive * deformity * emotional disturbance * social retardation * death As mandated by law, anyone who knows or suspects that an incident of alleged child abuse or neglect has occurred must immediately report taus to the local Chi d Welfare Department. The following inforrri~ Chapter Juvenile Services Subject Recreation Policy Number 17.3 POLICY The facilit< provides recreation and exercise programs to juveniles as soon as the}~ are admitted to the facilih . PROCEDURES Activities will be available to all juveniles. with restrictions due only to program capacit~~ or behavior problems. At no time will physical recreation be used as punislunent. The facilit<~ will provide for a minimum of one hour of Large muscle exercise and one hour of planned free time on school days, with an additional hour of energetic physical exercise on weekends and holidays. . Staff should develop programs so that juveniles benefit from their placement experience. Programs should pro`~de acceptable leisure time activities to alleviate idleness and boredom, provide positive reinforcement, and develop the concepts of cooperation and sponsrnanship. Games and Sports Activities All program activities should be consistent with the needs and preferences of the juveniles, not the staff. Not all juveniles enjoy organized sports such as basketball, volleyball, and softball. Noncompetitive activities should supplement organized sports so that all juveniles can feel at least moderately successful. Certain activities, such as tumbling. wrestling. and weightlifting, should be conducted only if a skilled person is assigned to supervise the ~:ctivity. Juvenile Participation In Recreation All juveniles will be scheduled for activities. Juvenile detention officers should actively encourage juveniles to participate, but failure to do so should not be punished. Dayroom Officers will facilitate the constructive use of juveniles' time in davroom. A wide variety of table games vld activities shall be available. Arts and Crafts Quiet time leisure activities should include arts and crafts. Volunteers The facility will recruit and coordinate community volunteers to be involved in special recreation programs and cvcnts. Roles of Volunteers, and Juvenile Detention Officers The recreation staff is primarily responsible for planning. organirsng, and supervising juveniles duruig re